![]() ![]() ![]() IOS developers are to delete ‘deceit’ from their vocabulary. So, when iPad or iPhone users see an unlikely number of positive Apple App Store reviews which contradicts iOS app’s rating score and age, they detect shady business and add scheming publishers in their mental black book. ![]() Nevertheless, this approach along with deleting app reviews doesn’t only violate Apple’s Terms and Conditions, it also shows your questionable customer treatment. Sure, there’re dozens of platforms that provide fake App Store reviews and help to buy App Store rating scores out there. Lots of iOS publishers don’t find their organic ratings and review satisfactory and look for sources of paid App Store reviews. When iOS publishers encounter reviews that daub deletes their rating score violating Apple’s Terms and Conditions, the only thing they can do is reporting a concern instead of responding or deleting the review itself. Developers of iPad and iPhone apps should address the issues mentioned in customers negative reviews instead of trying to delete undesirable feedback. No matter how tempting deleting may seem, it’s prohibited to delete any review in Apple App Store. There is a chance of you being deleted from Apple Developer Program in such cases. If an iPad or iPhone user finds your reply somehow inappropriate, they may report a concern. It is also strictly prohibited to offer customers incentives to modify or delete their Apple App Store reviews and rating scores. It forbids using foul language, exposing personal data, and spamming within a response. Apple App Store feedback guidelinesĪpple’s Terms and Conditions have certain restrictions concerning App Store app reviews. Don’t forget to thank iPad and iPhone users for their appreciation. Thus, you’ll get a chance of re-engaging previously discontented iPad and iPhone customers.Īcknowledgment: when you get App Store reviews with a positive attitude, spare some time for feedback. It’s also worth responding to all relevant complaints informing that the problem is solved. Updates reporting: your release notes should include updates on technical issues mentioned in negative Apple App Store reviews. A major release of an iOS app is the most vital time for addressing Apple App Store ratings and reviews. Prioritization: it’s better to start with the lowest star iOS App Store rating scores and reviews which contain technical problems of the latest version of your iPad or iPhone app. #MANAGE APPS APPLE UPDATE#Once a reported problem is fixed, you can mull over the possibility of asking customers for App Store rating and review score update Promptness: responding swiftly assists in keeping audience engagement which will result in more direct dialogue with iPad and iPhone users. It’s a good idea to elaborate consistent brand language which will include terms your customers will appreciate Relevance: your reply should address customer’s App Store feedback triggering positive communication with your iOS app’s audience Ĭonsistency: your response is to be laconic and precise. #MANAGE APPS APPLE HOW TO#Here are a few principles of how to respond to App Store reviews of iPad and iPhone users (delete of criticism is not included): How to manage App Store reviews without deleting In fact, even low rating scores, complaints, and negative Apple App Store reviews may yield benefits for your iOS app becoming a source of new bugs and glitches identification. You can also modify and delete your previous responses. IOS publishers should master the art of efficient and polite replies. Furthermore, Apptentive Consumer survey indicated a dramatic difference rating score increase makes. Generally, iPad and iPhone apps with at least four stars rating scores are pushed higher in the ranking. ![]() Even though Apple changes its App Store search algorithms constantly, iOS apps reviews and rating scores still make a big difference when it comes to discoverability, app conversionand effective app advertising. Every store page detail matters under the climate of this fierce competition. Why iOS App Store reviews and rating scores are importantĪpple App Store is overcrowded with iPad and iPhone apps. This will appease customers who are sick and tired of being interrupted by the constant iOS App Store review begging. Furthermore, it limited the annual number of review and rating scores requests to three per app. It deleted halts and streamlined the process of responding to iOS customers feedback.Īpple also introduced a new API which allows iPad and iPhone users to leave Apple App Store reviews and rating score without being redirected to the Store app. Apple finally green-lighted developers responding to users reviews and rating scores on the App Store with iOS 10.3 emergence. ![]()
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